It was for me on two units, the supplied #4 USB power cable that was six inches long! I have two units one for my car and one for bike and both units (K1 & K1S) and I resolved the crashing and recording errors during riding/driving. They had me jump through hoops and finally found the issue on my own. the DVR unit was locking up and rebooting. I had the same issues as well on my ST1300, but After RMA with flashing a broken firmware (they have pulled it since then) and returning my unit back to Helen, the same issues were still present. You can purchase it again after you see the problem was solved. Nothing works.īase on the above, I'd suggest you to send whole set back and get refund. I have tried to isolate the origin of this bug with Helen Chen at Innovv since it first happened: I removed the front camera, then the rear camera (to reduce the data flow), lowered the resolution, switched camera ports, tried three different ultra-fast Micro-SD cards, installed ferrite chokes on all the cables, re-installed the firmware, installed the latest, re-designed Innovv cable clip, and on and on and on. We do following up the above rule since beginning and that is the reason we built up the reputation.Īs you mentioned, The K1 has unique features for motorcycling and people like it, but still has interference with some bikes, that we have spent time to see what is wrong indeed. Still have problems could not be solved, so we do check which parts is wrong and do replacement or refund after customers sent parts or whole set back. The most problems could be solved because of low speed SD card, unstable power supply, interference from bike and ferrite chokes are needed. Once customer report issue, we do work together with customers on trouble shooting, to do some checks and see what is wrong indeed like you mentioned. It is a bit surprise to hear that we do refuse to swap the DVR for a new one that betrays our rules, After all, that is what anyone should expect from a security device. But I would trade all of this for something that is reliable. The K1 is still (theoretically) the best motorcycle dashcam on the market: it has all the features I want, the video quality is excellent, the image-stabilization software is remarkable, etc. Please share your Innovv K1 experiences (good or bad) on this thread. I'm not sure what I should do next, except replace it with something I can depend on. Except this device does not regulate the voltage! All it does is delay the on/off switching of the accessories connected to it by 10-12 seconds, to avoid any potential power spikes or voltage fluctuations from the starter motor or solenoid. They claim the power supply in my F6B is unstable (it's a friggin battery!) and want me to purchase a "Power Socket" device to regulate the voltage. They have not agreed to swap the DVR for a new one, even though that would answer many questions, or even fix the problem. Innovv appears to be a very small company (2 people?) in China. In my opinion, the problem comes from the DVR itself, or its firmware. Am I the only one this is happening to? I have tried to isolate the origin of this bug with Helen Chen at Innovv since it first happened: I removed the front camera, then the rear camera (to reduce the data flow), lowered the resolution, switched camera ports, tried three different ultra-fast Micro-SD cards, installed ferrite chokes on all the cables, re-installed the firmware, installed the latest, re-designed Innovv cable clip, and on and on and on. In all these months, the DVR has repeatedly crashed every few days, always in the middle of a trip, seemingly without reason. In the first and last videos you can notice the red (or rather purple) tint I was complaining about.I installed an Innovv K1 dual-camera system (leaving out the GPS) on my Honda Goldwing F6B in October, 2016. I think it's a pretty successful product considering the interest people show it around here. The K1 has served me very well so far and I love it! Taking power from the lights means the K1 will start after the engine starts and will not stop until I turn off the key and the lights (which work even with a stopped engine), which might be helpful in case of an accident. I've taken power from the lights and went through a 7Amp power filter/stabilizer designed for HiFi audio systems which helps eliminate all power hiccups that could affect the DVR. Liu - I'd really love to see those features come into action:DĪctually here is my installation video, loooong overdue.
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